The second-hand marketplace Members Voice Frustration About Sizing Changes
Vinted users have been reacting angrily due to a modification that led to items being listed as the wrong size.
The popular resale platform has updated its measurement guidelines for female and kids' apparel failing to inform every member regarding the update.
Digital Channels Reaction
Countless users and merchants have taken to social media stating that platform listings now display a different size category than originally posted because of the remapping.
Vinted explained the new system was more in line with similar services.
It has advised users to check their listings and update the measurements by hand if necessary, resulting in member annoyance.
Size Classification Updates
Previously, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size was formerly size 12 but is now a UK 16-18.
Shopper Stories
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
A different member, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Required Changes
Another shopper, based in Derby, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she explained.
Platform Context
The platform boasts over 100 million shoppers, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: earlier, the service retracted a modification regarding delivery choices after backlash from users.
